Energy Helpline can save consumers up to £200 on gas and electricity. Energy Helpline provides information to consumers to get the cheapest gas and electricity guaranteed. Energy Helpline is energywatch approved.

About The Energy Helpline Service

The Energy Helpline is committed to providing customers with fast free friendly advice on their best gas and electricity deal. Energy Helpline show prices from all the suppliers in the UK so that they can absolutely guarantee that you cannot find a better deal than those on Energy Helpline.

The Energy Helpline service launches at a time when all energywatch reports show increases in complaints of suppliers misselling and the electricity suppliers are said to be raising their prices. Given the current energy markets there couldn't be a better time for consumers to switch.

Switching through The Energy Helpline allows you to give pushy salesmen the boot and choose to switch or not to switch for yourself.

Why Switch?

Switching suppliers wiith Energy Helpline is simple and can save you a lot of money. The Energy Helpline service is built from the consumer's perspective. Energy Helpline show all the major tariffs available in the market place, how much you would save switching to them and the service ratings of each company so that you can make the right choice for you. Many people can save £100-200 per year or £500-1,000 over the next 5 years.

If you choose to switch you can do so quickly and easily using Energy Helpline's online sign up forms. This only takes a few minutes. And if you use these forms there is no need to fill out any paper forms or sign any contracts. It is all done for you online. Energy Helpline then send off your details to your new supplier and they then inform your old supplier. You don't need to do anything more.

Are there any hidden surcharges or costs in using The Energy Helpline?

No, there are absolutely no hidden surcharges or costs with Energy Helpline. You see the best available rates from all suppliers in your area on the results screen and you decide who you would like to switch to.

What details do I need to switch?

Generally, just your post code and some basic personal details.

(Note: If you would like to switch to a direct debit tariff and fill out the DD form online then you will also need your bank details. In a very small number of cases you may need to know your gas or electricity meter number)

How does the process for transferring suppliers work?

Choose the supplier which offers you the best deal using the Energy Helpline calculator. You can look up information about all the suppliers and tariffs on the results screens and can search by price, service rating or charity donation. Once you have decided on your new supplier, you can then provide Energy Helpline with your details that will form the basis of your contract. These will then be forwarded by Energy Helpline to your new supplier who will then arrange your switch. Energy Helpline will send you an email to confirm the details of your switch and a contact point at your new supplier if you have any questions or queries. Within a month, you should be given a supply transfer date from your new supplier – this is the day on which your supply transfers to them. On this day, you should take a meter reading and submit it to your new supplier. This will be passed on to your old supplier so that they can arrange your final bill.

Will there be any interruption to my supply?

No. There will be no interruption whatsoever. There is no need to change any meters, wires or pipes – your new supplier will use the same ones as your old supplier. The only changes that you will notice will be a lower bill and / or improved customer service from your new supplier.

Further answers to common questions can be viewed on the Energy Helpline.