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Who are The Ink Factory? The Ink Factory sells such a wide range of original, compatible and remanufactured ink cartridges and inkjet refill kits it's unlikely that a visitor won't be able to find the cartridge they're looking for. The Ink Factory offer a 100% satisfaction guarantee and delivery is FREE in the UK. The Ink Factory are currently running a buy one get one free offer on their range of Jet Tec compatible ink cartridges which makes them arguably amongst the cheapest on the net in the UK. Ink Factory - Pricing Ink Factory believe they offer the best value. All Ink Factory prices are regularly checked and their competitors' pricing monitored to ensure that Ink Factory are always competitive. This is why you may notice price fluctuations from time to time. Market forces also govern their pricing and Ink Factory reserve the right at all times to change their prices without notice. Please be aware however that the price quoted on your order confirmation is always the price that you will pay. Ink Factory - Delivery within the United Kingdom Ink Factory try hard to dispatch all orders on the day of receipt, orders received before 3pm will almost certainly be dispatched the same working day (Monday to Friday, subject to stock availability). If in the event of a delay it is not possible to dispatch your order promptly you will receive an e-mail from Ink Factory to advise you of this. Ink Factory will not take payment from your debit or credit card until your order is ready to be dispatched, this means that you do not pay for goods Ink Factory do not have in stock. At your request, Ink Factory can send your order in multiple shipments if part of your order is out of stock. During the Ink Factory checkout process you can choose how you would like your goods to be delivered. Free delivery, which is available on selected items, means your order will be sent by first class post with Royal Mail. Alternative delivery services include UPS and Royal Mail Special Delivery; these are particularly applicable to customers living outside of the United Kingdom or for those ordering items that do not qualify for free delivery. Ink Factory - Delivery times (within the UK) Most of Ink Factory's products are supplied direct from stock and will be delivered by first class mail, the Post Office aim to deliver 92% on the next working day after posting. Delivery is free on selected items, if you purchase items not qualifying for free delivery you will be given a choice of delivery methods and prices to choose from during the checkout process. Ink Factory always send an e-mail to the e-mail address you submitted to inform you when your order has been dispatched. If goods cannot be shipped within a reasonable time Ink Factory will e-mail you to advise you of this and, if there is to be a delay, ask if you wish to continue with the transaction and offering you the opportunity to cancel or part-ship your order. If you have received an e-mail informing you of the dispatch of goods you can be certain they are in transit. If you do not receive your goods within seven working days you should contact Ink Factory. Ink Factory have found that over 50% of lost parcels are often just waiting to be collected from a neighbour or a local Royal Mail sorting office, so please check first. Compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund. Ink Factory Price Promise You'll always find the best deal for your printer at Ink Factory. Since Ink Factory introduced the Ink Factory Price Promise Ink Factory have had some customers claim that they have been able to find the same items cheaper elsewhere, but Ink Factory have found that claims have become increasingly invalid because their competitors do not offer the same product and service that Ink Factory do. The nature of the printer supplies market means that Ink Factory see competitors come and go very regularly and the competitors referred to in the invalid claims were not providing at least one of the following:
Processing the Price Promise claims relied upon Ink Factory being able to contact the competitor to clarify that they were offering a product and service comparable to theirs; in some cases it proved to be extremely difficult to contact the other retailer and Ink Factory felt that this was wasting the Ink Factory Customer Service resources. Ink Factory recognise that price is not the only factor their customers consider when choosing to shop with Ink Factory. When you need a printer cartridge, you want it delivered quickly and at a good price; that's why Ink Factory say "you'll always find the best deal for your printer at Ink Factory". << Go to Ink Factory >> |
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Products/Services/Brands offered by Ink Factory: Batteries, Ink cartridges, Laser toner, Paper, Software
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