Needapresent - a fantastic site for gifts and gadgets! Needapresent offer fast customer service, secure shopping and a "No quibble" returns policy.

Needapresent - Customer Comments

"Dear folks, In today's culture of complain about everything and get your money back, it's not very often that someone takes the time to say thank you. Well, i would like to right that wrong!
On Tuesday i ordered and paid for a star name from your website. I was informed that it would take upto five working days so was not expecting delivery until next week. Imagine my surprise when the postman delivered it this morning (Thursday) just two days later.
This was purchased as a wedding gift from my four year old daughter to her Aunt & Uncle as she is their little star and also their flower girl. The whole experience of buying from your website (and subsequent prompt delivery) has been such a breath of freshair.
Keep up the good work and i look forward to buying from your site again."
Rosi McQuarrie-Parkes

"Thanx for speedy delivery... excellent service."
Regards, Luigi semoli

"Will definitely use you again - excellent service received."
Janet

"Thank you very much for the product - it's brilliant - and the speedy postage. Great doing business with you."
Maureen Belmont

"I'm sure I'll use your web site for presents again and again."
Darold, N.Yorks

"I'm just writing to say thank you very much for your quick and brilliant service. You will see me returning to your site to purchase presents on a regular basis. Thank you so much for a great shopping experience."
Vicky, Dublin

"I just want to say how impressed I was both with the service and the packaging of the Christmas presents I purchased. I ordered 2 of the 'Hot Bears' and recieved them the day after my order was placed. It is nice to know that time and care was taken over the order and it definitley made receiving them far more special! I have highly reccommended your website to lots of my friends and will definitley be using you again soon."
Jo, Derby

"I just wanted to let you know I recieved my package this morning. I am very very pleased at the prompt and correct service.
Congratulations for a job well done. I will certainly use the site again, and recommend it to friends. Thank's a million."
Jacqui, Dublin

"Thank you very much for your prompt and efficient service. Well Done and keep up the good work. A very satisfied customer!"
Bernadette, W.Midlands

NEEDAPRESENT - NO QUIBBLE RETURNS

Needapresent believe if you are not satisfied with a product, for whatever reason, you should be able to return it and get a full refund. So that's exactly what Needapresent offer!

Simply fill out the returns form at the bottom of your receipt, and send the goods back within 30 days of purchase. Both the goods and packaging must be in a resalable condition.

In the unlikely event you have received a faulty or incorrect item, Needapresent will offer either a full refund or replacement. Needapresent will also refund your return postage costs, if Needapresent are at fault.

NEEDAPRESENT - SECURE SHOPPING

Needapresent realise that some people are worried about using their credit cards on the internet. That's why Needapresent offer a secure shopping guarantee.

Firstly Needapresent would like to point out that not a single customer has reported the fraudulent use of their credit or debit card, after shopping with Needapresent.

That's because Needapresent use the most advanced software available to encrypt your credit / debit card details (for the technically minded, it's 128 bit SSL.) That encryption process jumbles up the characters you enter, making it unreadable to anyone but ourselves.

For added security, Needapresent do not store your credit card details.

Needapresent are so confident about their site security, that Needapresent offer a secure shopping guarantee. In the unlikely event someone uses your card at Needapresent.com without your authorisation, most banks / card issuers will cover all those charges - or they may limit your liability to just £50.00. If your bank / card issuer does ask you to pay that first £50, then Needapresent will reimburse you (provided that the unauthorised use was through no fault of your own.)